Thanks for shopping at Praseco.
If you are not entirely satisfied with your purchase, we're here to help.
If you are not 100% satisfied with your purchase, you can cancel your order before it’s shipped to you. Currently Praseco app does not support return functionality. But that doesn't stop you from returning the product if you are not satisfied with it. If you wish to return, please write to us at firstname.lastname@example.org with the details of your order id, reason for return and we will help you with your return request.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will refund you the full cost of the item minus shipping costs in your account that was used during the time of purchase.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us.